Customer Story

How I Got 1.5 Hours Back Every Day Without Missing a Single Call

Jonathan Rosenbaum, Bluon — the leading AI & data platform for HVAC-R — on letting go of the phone and gaining back his life.

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Jonathan Rosenbaum
Jonathan Rosenbaum
Bluon — Data & AI for HVAC-R

I run one of the most trusted names in HVAC-R data and AI-powered technical support. We serve contractors, distributors, and software platforms across the industry. My days are packed. Calls, emails, decisions — all day, every day.

Chapter 01

Drowning in Noise

The phone never stopped. Emails piled up. Half the calls were nuisance calls. The other half were FYIs that didn't need my immediate attention. But I answered every single one because what if it was important?

I was spending hours every day just triaging — sorting through the noise to find what actually mattered. It was exhausting. And it was stealing time from the work that actually moves the needle.

What if I could just stop answering my phone — and still know everything I needed to?

Chapter 02

Building My AI Team

That's when I found Marblism. I didn't just hire one AI employee. I built a team. Rachel handles my calls — triaging, taking messages, filtering out the noise. Eva manages my email — digesting threads, drafting responses, keeping me informed without the overwhelm.

I even brought Linda on for a legal task. Having specialists for different domains — that's the real power.

My AI Team

The employees working behind the scenes, every single day.

Rachel
Rachel
The Receptionist

Call triage, message taking, filtering nuisance and FYI calls so I only deal with what matters.

Eva
Eva
Executive Assistant

Email triage, digestion and response drafting. She keeps my inbox under control.

Linda
Linda
Legal Assistant

Brought in for specialized legal work. Having on-demand specialists is a game changer.

The ease of not answering my phone.

That's what surprised me most. The simple relief of letting calls go to Rachel, knowing she'll triage everything and surface only what I need. No more interruptions. No more context switching. Just triaged information, ready when I am.

Marblism App

The Numbers

0
Hours saved / day
0
AI Employees
Calls missed that matter
Proof in the Dashboard

Hours of work, handled autonomously

Dashboard showing hours saved

I'm still tinkering — pushing them to do more bespoke things. The ceiling keeps moving up.

The Impact

Stress Level Improved
Productivity Significantly Improved
Work-Life Balance Significantly Improved
Recommended Marblism? Yes ✓
"

I really appreciate having a team of folks available to assist me in getting things done autonomously. They're giving me back some of my time every single day to be more productive or just to enjoy my life.

Jonathan Rosenbaum — Bluon

Ready to get your time back?

Join Jonathan and hundreds of leaders using Marblism's AI employees to reclaim their day.

Meet Your AI Team
Meet Your AI Team